Shipping & Returns
Effective March 1, 2010 orders that are set up to be bulk shipped to the school or organization will be charged a $3.00 shipping & handling fee.
We ship all items UPS Ground and we can only ship to US street addresses.
GROUND SHIPPING RATES
| Order Total | Shipping Rate |
|---|---|
| $0-24.99 | $7.99 |
| $25-49.99 | $8.99 |
| $50-99.99 | $9.99 |
| $100-149.99 | $10.99 |
| $150-199.99 | $11.99 |
| $200-249.99 | $12.99 |
| $250-299.99 | $13.99 |
| $300-349.99 | $17.99 |
| $350-399.99 | $18.99 |
| $400-449.99 | $19.99 |
| $450-500 | $20.99 |
SHOE RETURN/EXCHANGE POLICY
- Only new/unused goods returned to us within 30 days of invoice date by customer will be accepted. Only goods that are in original packaging and new original condition will be accepted for credit. The buyer is responsible for all return freight costs. Shipping charges are non-refundable. Shipping will only be refunded in instances where the return is a result of our error.
- All new/non-defective returns are subject to a 15% restocking fee. Freight/shipping return costs are not refundable.
- Returns that do not meet the terms and conditions above , and are returned to Lids Team Sports, will be disposed of and will not be eligible for refund. No Exceptions.
RETURN POLICY
Returning New Items
There are no returns or exchanges on customized items, unless the items are defective.
Every item that we sell meets our highest standards for quality. It is our experience that through proper care and use almost all defects will be evident in the first 60 days after purchase. For this reason you may return any defective item for 60 days after the date of purchase for an exchange or full refund.